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  • Infracare Partners Ltd Privacy Policy

    1. Introduction

    We are Infracare Partners Ltd (“we”, “us”, “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share and protect your personal data when you use our website or interact with us.

    We are the data controller for the purposes of UK GDPR and the Data Protection Act 2018.

    2. The Data We Collect

    We may collect and process the following types of personal data:

    • Personal data — name, email address, phone number

    • Account information — login details, preferences

    • Payment information — billing address, transaction details (processed securely by third‑party payment providers)

    • Technical data — IP address, browser type, device identifiers, cookies

    • Usage data — pages visited, interactions, referring URLs

    • Marketing data — your preferences for receiving communications

    3. How We Collect Your Data

    We collect data through:

    • Direct interactions — forms, purchases, enquiries

    • Automated technologies — cookies, analytics tools

    • Third parties — payment processors, advertising platforms, analytics providers

    4. Legal Bases for Processing

    We process your personal data under the following UK GDPR lawful bases:

    • Contract — to provide products/services you request

    • Consent — for marketing emails, non‑essential cookies

    • Legal obligation — tax, accounting, regulatory requirements

    • Legitimate interests — improving our website, preventing fraud, understanding user behaviour

    5. How We Use Your Data

    We use your personal data to:

    • Provide and manage our services

    • Process payments and orders

    • Respond to enquiries

    • Improve our website and user experience

    • Send marketing communications (only with consent)

    • Comply with legal obligations

     

    6. Cookies & Tracking Technologies

    We use cookies to:

    • Enable website functionality

    • Analyse website traffic

    • Personalise content or ads (if applicable)

    Where required by PECR, we ask for your consent before setting non‑essential cookies.

    7. Sharing Your Data

    We may share your data with:

    • Service providers — hosting, analytics, payment processors

    • Professional advisers — accountants, legal advisers

    • Regulators — if legally required

    We do not sell your personal data.

    8. Data Retention

    We keep your personal data only as long as necessary for the purposes described in this policy, or as required by law (e.g., tax records).

    9. Your Rights

    Under UK GDPR, you have the right to:

    • Access your data

    • Correct inaccurate data

    • Request deletion

    • Object to processing

    • Restrict processing

    • Data portability

    • Withdraw consent at any time

    • Lodge a complaint with the ICO (Information Commissioner’s Office)

    ICO website: ico.org.uk

    10. Security Measures

    We use appropriate technical and organisational measures to protect your data, including encryption, access controls, and secure servers.

    11. Third‑Party Links

    Our website may contain links to third‑party websites. We are not responsible for their privacy practices.

    12. Changes to This Policy

    We may update this Privacy Policy from time to time.

    13. Contact Us

    If you have any questions about this Privacy Policy or your data rights, contact us at: info@infracare.co.uk